Telecom Document Imaging Solutions - Providing Quality, Affordable, On-Site, Laser Printer, Fax/Multifunction and High-Speed Scanner Repair and Service to the Dallas Metroplex since 1990. Please Call (972) 241-1223 for more information or TECH SUPPORT.
Friday, September 25, 2009
Tuesday, June 02, 2009
Wednesday, April 08, 2009
Tuesday, January 20, 2009
Friday, October 03, 2008
Thursday, September 18, 2008
Monday, February 18, 2008
Wednesday, October 31, 2007
Saturday, October 06, 2007
Tuesday, September 18, 2007
Hello everyone! Just a note to our new customers that we offer Flat Rate labor pricing per machine. There is no additional mileage charge or hourly charge. If parts are needed an exact cost is given at the time of repair. All repairs are performed at customer site by appointment and in most cases we can schedule an appointment on the same day. We accept cash, check, and all major credit cards. For additional information please call (972) 241 1223.If you have a technical support question please label it TechSupport. Thank you!
Tuesday, October 10, 2006
Thursday, March 23, 2006
We have compiled a list of common problems that we are seeing in the field when servicing Hewlett Packard Laserjets and Officejet printers. This is a way of keeping our customer base up to date on what maintenance may be needed to keep your equipment in good working order. We will also post any updates that we receive from Hewlett Packard as they become available. Thank you for your continued support! (972)241-1223.
HP LASERJET 4,4+,4M,5,5M- Accordion paper jams occuring in the rear of the machine before exiting the printer. This is caused by the paper output rollers drying out and can usually be solved with a good cleaning. Occasionally we must replace the output assembly but this is not an expensive repair and well worth keeping these workhorses going.
HP LASERJET 5L,6L, Fax 3100, Fax 3150- Pulling more than one page from the paper tray. This is a common problem with these units in which the pick-up roller and separation pad must be replaced. Kits are available for $ 15.00 + Labor.
HP LASERJET 1100/ Fax 3200- Pulling more than one sheet from the paper tray-( See above 5L/6L)- Kits are also available for $ 15.00 + Labor.
HP LASERJET 4000/4050- Makes a " bullfrog" sound when trying to pull from tray 2 followed by "13.1" paper jams. This is a symptom of the tray 2 pick-up rollers wearing out.
HP LASERJET 4100/4200- Pieces of plastic mylar coming from the rear of the machine followed by copies smeared on either the left or right hand side of the page. The fuser film sleeve has shredded ( delaminated). This problem has been addressed by Hp and new fusers have corrected this issue.
HP LASERJET 4,4+,4M,5,5M- Accordion paper jams occuring in the rear of the machine before exiting the printer. This is caused by the paper output rollers drying out and can usually be solved with a good cleaning. Occasionally we must replace the output assembly but this is not an expensive repair and well worth keeping these workhorses going.
HP LASERJET 5L,6L, Fax 3100, Fax 3150- Pulling more than one page from the paper tray. This is a common problem with these units in which the pick-up roller and separation pad must be replaced. Kits are available for $ 15.00 + Labor.
HP LASERJET 1100/ Fax 3200- Pulling more than one sheet from the paper tray-( See above 5L/6L)- Kits are also available for $ 15.00 + Labor.
HP LASERJET 4000/4050- Makes a " bullfrog" sound when trying to pull from tray 2 followed by "13.1" paper jams. This is a symptom of the tray 2 pick-up rollers wearing out.
HP LASERJET 4100/4200- Pieces of plastic mylar coming from the rear of the machine followed by copies smeared on either the left or right hand side of the page. The fuser film sleeve has shredded ( delaminated). This problem has been addressed by Hp and new fusers have corrected this issue.
Subscribe to:
Posts (Atom)